Shipping & Returns


Shipping

Home-Distiller.com ships worldwide.
Shipping cost is calculated by country.
Parcels less than 2kg are sent as first class letters, RRR (Return Receipt Request) included for orders outside Europe. When your order is shipped you will receive a tracking number so that you can track your order Online on the homepage of your postal service provider. All parcels that whey more than 2kg include a tracking number.

To see shipping prices, add products to your cart and proceed to checkout. You will receive information about shipping price before actually placing a order.

Shipping Time

Please allow a few days for packing and sending.

Orders within USA: Please allow 2-3 days delivery after shipping date.
Orders outside of USA: Please allow 10-14 days delivery after shipping date.

We usually ship within 2 business days from our storage location in USA.

Shipping Information

Orders are sent to the registered address from our storage location in USA.
For orders shipped outside of USA - The parcel sent from us will automatically change handler when it arrives to the ordered country.

Shipping price will display at checkout before placement of order.

Exchange and Returns

If you decide not to keep the products you have purchased, you may return them within 14 days in unused, unwashed and original condition including packing and/or with instructions that may have been included. We will refund the price of the products but we will not refund shipping cost and/or handling fee.

Returns are refunded with product price minus shipping cost.
Please always contact our Support >> before returning any product. We can then reserve another products for you if you want to change it or arrange with return freight and replacement product for a defect product.

Do not forget to attach a copy of your receipt (order confirmation) so we know who the return comes from.

To return a product, please contact our support for details.

OBS: Note that you as a customer are responsible for the product until it reaches us. We recommend that you send it with tracking possibility. Refund or exchange will take place when we receive the returned product/products.

Returns will NOT be accepted if:
- If you choose not accept or collect your product from the post
- The products have been opened or are not returned in their original condition
- You decide to change your mind after products are shipped

Package

The strong box on picture is packed into a second strong, brown card board box.

Back
Your IP Address is: 38.107.179.212
Copyright © 2012 Home-Distiller.com - Shop